Experience

Career journey

A progression from software development and production engineering to quality engineering, automation architecture and engineering leadership.

13+ yearsQuality engineeringPlatform engineering

Career timeline

Select a role to explore the detailed experience.

Quality Engineering Lead (CoE) · TrueMeds

Jul 2023 – Dec 2024

High-traffic healthcare eCommerce across web, mobile, backend services, internal applications and ERP integrations.

5 → 29 QA/SDETs4 days → 9 hours regressionQuality governance
  • Defined organisation-wide quality strategy, governance, release gates and metrics.
  • Reduced regression execution from 4 days to 9 hours through automation and parallel execution.
  • Improved automation ROI through tool rationalisation, vendor optimisation and capability development.
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From Implementation Engineering to Automation CoE Leadership · JPMorganChase

Apr 2013 – Apr 2018

A five-year progression across client onboarding, live production ownership and enterprise automation capability.

3 role chaptersL2/L3 production support50% less regression effort
  • Implemented enterprise SaaS clients through Oracle provisioning, data migration and integrations.
  • Owned production incidents, root-cause analysis, controlled changes and 24×7 support operations.
  • Built reusable automation frameworks, CoE standards, training and ROI planning across business units.
Explore the JPMorgan progression →