Experience
· Amazon
QA Lead — Amazon
Dec 2020 — Apr 2022 · Retail & digital commerce. Responsible for quality of revenue-critical customer journeys, CI/CD quality gates and performance readiness.
Customer experience & functional coverage
Focusing testing effort where it directly impacts revenue and trust.
- Owned QA strategy for global digital catalog including search, product detais.
- Prioritised coverage based on funnel analytics, error trends and customer feedback rather than pure test count.
- Partnered with product managers, technical product managers to make quality signals part of launch decision-making.
CI/CD quality gates & pipelines
Ensuring every build passes through meaningful, automated checks.
- Defined clear entry/exit criteria for environments and stages in the pipeline (feature branch, integration, pre-prod).
- Introduced automated smoke and regression suites into CI/CD, catching regressions early in the pipeline.
- Collaborated with DevOps to enforce rollback policies tied to error budgets and SLO breaches.
Performance & scalability readiness
Preparing systems to behave predictably under peak load.
- Worked with engineering to design realistic load profiles based on historical traffic and expected surge patterns.
- Validated system behaviour under peak and failure scenarios, focusing on customer-impacting outcomes (timeouts, slow pages, failed payments).
- Fed performance findings into capacity planning, caching strategies and fallback design.
How this maps to your platform
Especially relevant if you run transaction-heavy products.
I can help you harden your critical revenue flows, make CI/CD
quality gates meaningful and put structure around performance testing
for your own “peak events”.